Are products in stock or do I wait for them to be made?
If a product's in stock (you're able to add it to your Cart) then it's physically on hand and will ship out next business day (provided Neil isn't away ski guiding).
What's the deal with sold out items?
Mountain Packs and Cox Fanny are custom items that can be ordered by filling out the linked Form on their respective product pages. For other sold out items, please contact me and I can provide a timeline on when the next run will be ready.
Do you do custom work?
Do you do repair work?
Sadly, no. Alpine Threadworks did outdoor gear repair for for 10+ years and both loved it and learned a ton about product failure points. However, it's virtually impossible to make money.